1. Purpose

This policy aims to:

• Ensure secure, professional, and lawful use of email communications
• Protect confidential, proprietary, and personal information
• Reduce legal, operational, and information-security risks
• Clarify the legal status and limitations of email communications

2. Scope

This policy applies to:

• All employees, officers, directors, consultants, contractors, and authorized representatives of Ariel
• All emails sent, received, forwarded, archived, or stored using Ariel-controlled domains, systems, devices, or infrastructure
• All internal and external email communications, including attachments and embedded links

3. Confidentiality and Intended Recipient

Emails transmitted by Ariel may contain confidential, proprietary, commercially sensitive, or legally privileged information belonging to Ariel, its clients, or its partners.

Such communications are intended solely for the individual(s) or entity to whom they are addressed. Any unauthorized access, review, disclosure, copying, forwarding, or distribution of the contents of these emails is strictly prohibited.

If you are not the intended recipient, you must:

• Notify the sender immediately
• Permanently delete the email and any attachments from your system
• Refrain from any use, disclosure, or distribution of the information

4. Accuracy, Integrity, and Reliance

While Ariel takes reasonable steps to ensure the accuracy and integrity of email communications at the time of transmission, emails may be delayed, altered, corrupted, intercepted, or contain errors.

Email communications should not be relied upon as the sole basis for making business, legal, financial, or technical decisions. Recipients are advised to independently verify critical information.

5. No Professional Advice or Solicitation

Unless expressly stated otherwise, emails from Ariel do not constitute legal, financial, technical, or professional advice, nor do they constitute a solicitation, recommendation, or endorsement of any product or service.

6. No Contractual or Legal Binding

No email communication shall be deemed to create, amend, or terminate any legally binding obligation, agreement, or contract on behalf of Ariel Software Solutions Pvt. Ltd., unless explicitly stated and confirmed through a formally executed written agreement signed by an authorized signatory of Ariel.

7. Data Protection and Privacy

Ariel processes personal data in accordance with applicable data protection laws and regulations.

Email communications may contain personal data. The collection, processing, retention, and protection of such data are governed by Ariel’s Privacy Policy, which forms an integral part of this Email Policy.

Recipients are expected to handle any personal data received via email lawfully, securely, and only for legitimate purposes.

8. Information Security, Viruses, and Malware

Email communications and attachments may be vulnerable to interception, corruption, delay, or the introduction of viruses, malware, or other harmful components.

While Ariel employs reasonable administrative, technical, and organizational safeguards, Ariel does not guarantee that emails or attachments are secure or free from harmful elements. Recipients are responsible for implementing appropriate security and virus protection measures.

To the extent permitted by law, Ariel disclaims liability for any loss or damage arising from the transmission, receipt, or use of email communications or attachments.

9. Acceptable Use of Email Systems

Users of Ariel’s email systems must:

• Use email primarily for legitimate business purposes
• Maintain professional, respectful, and lawful communication standards
• Avoid transmitting misleading, defamatory, offensive, or unlawful content
• Comply with all applicable company policies and legal requirements

Violation of this policy may result in disciplinary action, access restrictions, or legal consequences.

10. Monitoring, Archiving, and Retention

Emails sent or received using Ariel’s systems may be monitored, logged, archived, or reviewed for purposes including:

• Information security and system integrity
• Legal, regulatory, and contractual compliance
• Internal audits, investigations, and dispute resolution

Email retention periods shall be governed in accordance with Ariel’s Privacy Policy and applicable legal and regulatory requirements.

11. Third-Party Links and Content

Emails from Ariel may contain links to third-party websites or external content. Ariel does not control, endorse, or assume responsibility for the content, accuracy, or security of such external resources.

12. Policy Updates

Ariel Software Solutions Pvt. Ltd. reserves the right to amend or update this Email Policy at any time to reflect changes in legal, regulatory, or operational requirements.

The most current version of this policy will be published on Ariel’s official website. Continued use of Ariel’s email systems constitutes acceptance of the updated policy.

13. Contact Information

For questions or concerns regarding this Email Policy, please contact:

Ariel Software Solutions Pvt. Ltd.

Website: www.arielsoftwares.com
Contact: www.arielsoftwares.com/contact-us

This Email Policy forms part of Ariel Software Solutions Pvt. Ltd.’s corporate governance and compliance framework and should be read together with the Privacy Policy and Terms and Conditions.