Roles and Responsibilities:

• Management of software installation and up-gradation requirements on all desktops, laptops, and smart devices belonging to the organization.
• Management of basic working on desktops, laptops, and smart devices belonging to the organization, using tools like anti-virus solutions, firewall, and other relevant software.
• Management of data backup, recovery, and restoration tasks for all desktops, laptops, and smart devices belong to the organization.
• Monitoring of organization’s infrastructure assets on a periodic basis (desktops, laptops, and smart devices).
• Management of hardware component up-gradation and maintenance requirements for all infrastructural assets belong to the organization.
• Maintenance and management of organization LAN, WAN, and VPN environments and associated infrastructure.

Requirements:

• Knowledge of Hardware and networking.
• Knowledge of working on operating systems –Windows OS.
• Knowledge with switches, cabling, patching, maintaining up of network topologies.
• Knowledge with setting up and usage of infrastructure monitoring tools.
• Must have a working knowledge of fundamental operations of relevant software, hardware, and other equipment.
• Must have related experience and training in troubleshooting and providing help desk support.
• Knowledge of Domain name system and IP.
• Must have working knowledge of deployment of any websites on any domain (Azure, AWS or any other domain).
• Knowledge of web hosting (portal godaddy.com, aws. azure) familiar with C-panel (mail server).
• Knowledge of Code commit version controls (Azure Devops, GitHub).

Candidate’s Soft skills

• Excellent written and verbal communication skills are essential.
• Must be dynamic, flexible, and possess perseverance skills
• Should have an understanding of business objectives and organization structure.
• The candidate must have strong work ethics and trustworthiness.
• The candidate should possess attention to detail and also maintain confidentiality and integrity.
• Must be highly collaborative and be a team player with a commitment to excellence.
• Self-motivated, fast learner with the ability to operate independently.
• Ability to work under pressure to achieve multiple daily deadlines for client deliverables with a mature approach.
• Proficiency in MS Office.
• Excellent multitasking skills.
• Ability to prioritize tasks. Ability to present and explain ideas to a variety of audiences.
• Strong organizational and time management skills.
• Ability to maintain a high level of professionalism and confidentiality.

Qualification: Bachelor’s in computer science or IT
Job Type: Full Time, Permanent, Regular
Location: Plot No.968, Sector-82, JLPL Industrial Area, Mohali, Punjab (140306)
Job Types: Full-time, Permanent